Is my personal information safe?

Our site is protected SSL Encryption which ensures your personal information like your email address and phone number arrive at PayNow Securely.

How do I make a purchase

1. Click on a shop item of interest and it will open in the Product View page where you'll see more details about the product.
2. Click on a button labeled ADD TO CART and your shopping cart will automatically open with with the newly added item in the cart.
• If you need to adjust the quantity there's an input box at the right of every item in the cart which you can use to enter the number of items you want for each particular product.
• You can click on the 'x' in the top left section of your shopping cart or click on the 'Go back to shop' link right at the bottom of the cart to go back to the shop.
3. Reapeat the above process to add more items to your shopping cart.
• You can view your shopping cart at any time by clicking the green shopping trolley icon in the top right section of the menu bar. The number displayed together with this icon indicates the total number of items in your shopping cart.
• To remove an item from your shopping cart just click on the orange coloured button labelled 'Remove' below the item price.
• To change your shopping currency first ensure your shopping cart is not open and then click on the right-most button next to your shopping trolley icon in the menu bar and select your desired currency from the available options.
4. When you are satistied with the items in the your shopping cart click the 'BUY NOW' button which will take you to the Checkout page where you'll be required to complete your details in full and select your prefered Payment Method.
5. After completing the form click on the 'Next' button which will take you to the Checkout Page Two. Here you'll asked to confirm the payment total and the payment method.
   • If you selected a bank method, click on the 'Confirm' button and you'll be redirected to the PayNown Payment Gateway to complete your transaction.
   • If you selected a mobile money method you'll see a set of instructions asking you to confirm the payment on your handset.
6. After completing the transaction you'll be redirected to a page informing you whether or not your transaction was successful. If successfull you'll also receive an email with a receipt confirming your purchase. A hard copy receipt will be made available on collection or delivery.

How do I get my goods

We have a flexible delivery service, you can Get In Touch with us before you make your purchase to make the delivery arrangements, otherwise you can collect your order order from our head office at No. 36 Northampton Crescent, Eastlea, Harare. We are open Monday-Friday from 8am-4:30pm. We encourage you to let us know when you intend to collect your order so we move it to the front office.